Terms of service

Terms of Service

Welcome to TWT. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

By purchasing from TWT, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make a purchase.

We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice.

2. Products & Orders

We aim to ensure all product descriptions, pricing, and images are accurate; however, we do not guarantee that all information is always error-free.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, resale, or misuse.

3. Pricing

All prices are listed in AUD and are subject to change without notice.

TWT reserves the right to correct any pricing errors or product description errors at any time.

4. Shipping

Shipping times are estimates only and may vary depending on location and courier delays.

TWT is not responsible for delays caused by postal services, customs, incorrect shipping details provided by the customer, or events outside of our control.

5. Returns, Refunds & Exchanges

All returns, refunds, and exchanges are subject to our Refund & Return Policy.

Items must be returned unworn, unused, and in original condition to be eligible for review.

6. Limitation of Liability

TWT shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

Our liability is limited to the maximum extent permitted under Australian Consumer Law.

Nothing in these Terms excludes any rights you may have under Australian Consumer Law that cannot legally be excluded.

7. Intellectual Property

All content, including logos, branding, images, designs, product names, and website content, remains the property of TWT and may not be copied, reproduced, or used without written permission.

8. Privacy

Customer information provided during purchases will be handled in accordance with our Privacy Policy and will not be sold to third parties.

9. Contact

For any questions regarding these Terms of Service, returns, or orders, please contact TWT directly through our official business contact channels.

By purchasing from TWT, you acknowledge that you have read, understood, and agreed to these Terms of Service.